Admin & Paperwork

Here at Raymond Mackenzie Upholstery we are very fortunate to have steady flow of enquiries. Whilst some of these enquiries can be dealt with quickly over the phone, by message or email, the vast majority of enquiries deserve a more thorough approach. 

Before offering any prices or costs we like to have as much information about the work as possible. As such we have a process in place that we like to follow which allows us to price accurately. 

This may involve you visiting us at our workshop to look at fabric. We may have to visit you if perhaps you are unable to get to us. We may also have to measure the furniture in your home and discuss the various options . Once we have all the information and measurements that we need, we will then sit down in due course, work out our measurements, calculate a price and then email or post this to you in the form of a free, no obligation written quote which you are free to accept or decline with absolutely no pressure from us. 

This is the way we like to work, during busy spells, it can take a bit of time, but we do try and get back to everyone as soon as we can. 

Thanks for reading. 
Best Wishes
Raymond